Privacy
Last updated: June 2026
What we collect
To coach sales reps, Stratyfix processes: account details (name, email, role, organization); practice-call audio and video recordings and their transcripts; uploaded real-call recordings you choose to analyze; and the AI-generated scores and coaching notes derived from them.
How we use it
Solely to deliver the product — run practice sessions, score skills, generate coaching, and surface progress to the rep and their managers within their own organization. We do not train any model on a customer’s proprietary data; our evaluation model improves only from anonymized, de-identified signal.
Consent & disclosure
Recording a practice session requires your explicit consent before it begins. When our AI notetaker joins a live meeting, it is named to identify itself as AI and announces its presence on the call.
Retention & deletion
Recordings are retained per your organization’s configurable retention policy and then purged. If your organization’s admin places a legal hold, the retention purge stops running until the admin lifts that hold. Removing a person deactivates their account; their sessions, scores and recordings stay with your organization. Separately, an organization admin can erase a person’s data: erasing permanently deletes their practice sessions and scores, along with their call recordings and the recording files themselves. The security audit trail is kept, because it is the record of what was done in the account, but the erased person’s email address is removed from that trail. Two more things also survive an erase, because your organization controls them, not us. Your organization’s CRM mirror, which is the copy of your CRM data that Stratyfix keeps synced, is one. Your organization’s integration connection records, which show what outside tools your organization has connected, are the other. Both of these can still carry a person’s work email address after their data has been erased. You can request access to or export of your data at any time.
Free trial call
If you take the free practice call at Stratyfix, we record it. We record the sound, and we record your camera as well when you allow it. If you do not allow the camera, the call still happens and we record only the sound. We watch those recordings ourselves, so that we can see how the product behaves on a real call and make it better. We delete the video and the sound seven days after the call. We keep the written transcript for thirty days, because that is what your report is built from. We delete the transcript once those thirty days are up. The link to your report stops working after those same thirty days, because by then it would point at data we no longer have. We keep the email address you gave us for longer, because it is how we make sure each person only gets the one free call.
Security
Strict per-tenant data isolation (database-enforced), encryption of sensitive data, single sign-on, role-based access, and audit logging. Cloud by default, with self-hosted / private deployment available for data-residency needs.
Contact
Questions or data requests: tejas@stratyfix.com.
This is a plain-language summary. The governing legal documents are the Privacy Policy, Cookie Policy and Terms & Conditions; a DPA is provided to customer organizations.